1. Open www.farmville.com
2. Click on Support(Bottom of farmville page)
3. After clicking on Support, you will be connected to zynga support..
4. Now copy this link- http://zynga.custhelp.com/app/chat/chat_launch/p/402/c/28/pb/1
5. Paste it in your browsers address bar on the zynga support page.
6.You may be taken away from page or redirected...clicking your browsers back button should return you to the support page with the newly added chat option.
You will be connected to zynga Live chat..